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Frequently Asked Questions

General

How-To


What does Used Sawmill Equipment.com do?
At Used Sawmill Equipment.com our goal is to provide the best service for buying and selling sawmill equipment on the Internet. We think we've managed that with: quick and easy access to product listings, highly competitive listing rates, and the most detailed and feature-rich product catalogue on the Internet.

Do I have to pay to use your listings?
No. You can view all our listings for free. If you decide you want to purchase products listed on our site or just want more information on a product(s) it won't cost you anything.

Can I buy the products listed on your web site?
Sure you can, but remember that we aren't necessarily the seller. Our job is to connect you with whomever is selling the product(s) that you're interested in. There is no charge to the buyer for this service.

Do I have to pay to list with you?
Not necessarily. We have three listing options at Used Sawmill Equipment.com - each is tailored to fulfill the varied needs of our customers. We can list your products for free, and only charge a commission of 10% upon the sale of your equipment (exclusive and non-exclusive listing). There is also an option for advertising in a national trade publication. For more information click here.

What if my product(s) don't fit into any categories on the list your equipment form?
We have several miscellaneous categories for those products that don't easily fit into our predefined categories. Of course we only list certain kinds of products, so if you're unsure contact us and we'll let you know.

If I send you personal information (name, address, etc.) what do you do with it?
We only use this information to correspond with you regarding products you've listed with us, products you wish to purchase, billing or to send you our newsletter. For a more detailed explanation read our privacy policy.

Are my credit card and personal information safe?
Absolutely, all forms that process credit card numbers, contact info, and other sensitive data are stored on a server equipped with SSL (secure socket layers). This technology has become the industry standard in online shopping protection. All your personal information is encrypted so that it cannot be read as the information travels over the Internet.

What are user accounts used for?
User accounts are used to store you contact and billing information. You need to sign up for a user account if you want to list equipment with us. They are not required for buying equipment but are still recommended.

All user accounts are completely safe and your information is completely confidential. We only use the billing information (optional) if you wish to list products with us. See this page for more info on our billing procedures.

How do I change my account settings?
Login to the account maintenance section. You can do this by entering your email address and password in the login area on the left side of every page.

What currency are products listed in?
All products are listed in USD (United States Denomination).

How to: List your equipment
Click on the List your equipment button above and follow the instructions listed there. You will need to sign up for an account before listing your equipment.

How to: Buy listed products
There are two ways of making a purchase (or just getting more info):

  1. From the product listing pages just put a check-mark beside the product(s) of your choice and press the "Enter" button at the bottom page.
  2. From the Detailed Product Info page press the "Enter" button at the bottom of the page.

Then simply fill out the web forms and we'll process your order. You can sign up for a user account - this will save you time the next time you wish to buy or sell equipment, but is not required to buy equipment.

How to: Navigate through the product listings
There are three main ways to navigate the product listings.

  1. Browse by General Category: Use the links on the left hand side of every page. Each of those general categories links to a page listing several more specific categories.
  2. Browse by Specific Category: If you know the specific type of equipment that you're looking for then you can use the drop-down menu at the top of every page. Simply select one category from the menu and you'll automatically be taken to the appropriate page.
  3. Browse by Index: If you know the Index number of the product you wish to view, then you can enter it in the text-box at the top of every page and then press the "Go" button.

If you chose either Browse by General Category or Browse by Specific Category and you want to view the detailed product info then click on the Index # of the products you wish to view.